Privacy policy

EasyQuat Roof Treatment Services
Privacy Policy

Effective Date: 8th June 2026

EasyQuat Roof Treatment Services ("EasyQuat", "we", "our", or "us") respects your privacy and is committed to protecting your personal information in accordance with New Zealand privacy laws.

This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website or engage our services.

1. Information We Collect

We may collect personal information including:

  • Name

  • Email address

  • Phone number

  • Property address

  • Billing information

  • Service enquiry details

  • Photographs or information relating to your property

  • Communications between you and EasyQuat

  • Website usage information collected through cookies or analytics tools

Providing some information may be necessary for us to prepare quotations, provide services, or communicate with you.

2. How We Collect Information

We may collect information when you:

  • Submit a quote request

  • Contact us by phone, email, website form, or social media

  • Request information about our services

  • Accept a quotation

  • Engage us to perform services

  • Visit our website

We may also collect information from publicly available sources where reasonably necessary to provide our services.

3. How We Use Your Information

We may use personal information to:

  • Respond to enquiries

  • Prepare quotations

  • Schedule and perform services

  • Issue invoices and process payments

  • Communicate regarding appointments or services

  • Maintain business records

  • Improve our website and services

  • Comply with legal obligations

  • Resolve disputes and enforce our Terms of Service

4. Website Analytics and Cookies

Our website may use cookies, analytics services, and similar technologies to help us understand website usage and improve user experience.

These technologies may collect information such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Date and time of visits

You may adjust your browser settings to disable cookies, although some website functionality may be affected.

5. Sharing Information

We do not sell personal information.

We may disclose personal information to:

  • Professional advisers, accountants, or insurers

  • Payment processors or financial service providers

  • Information technology or website service providers

  • Government agencies where required by law

  • Contractors or subcontractors assisting with service delivery

We will only share information where reasonably necessary for business operations or where required by law.

6. Storage and Security

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

However, no method of electronic storage or transmission can be guaranteed completely secure.

7. Retention of Information

We may retain personal information for as long as reasonably necessary to:

  • Provide services

  • Maintain business records

  • Meet legal, tax, accounting, or insurance obligations

  • Resolve disputes

Information that is no longer required may be securely deleted or anonymised.

8. Access and Correction

You may request access to personal information we hold about you, request correction of inaccurate information, and request deletion of personal information where appropriate. We may retain certain information where required for legal, tax, accounting, insurance, contractual, or record-keeping purposes.

If you believe your privacy rights have been breached, you may contact us directly or lodge a complaint with the Office of the Privacy Commissioner.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website and will take effect upon publication.

11. Contact Us

For privacy-related enquiries, requests for access, or correction of personal information, please contact:

EasyQuat Roof Treatment Services

Sole Trader: Jeremy Lagatule

Email: jeremylagatule@gmail.com

Phone: +64 21 904 300

Website: www.easyquat.com